Privacy Policy

1. Introduction

DeepLooks, Inc. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our people discovery service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Payment Information: Credit card details (processed securely by Stripe)
• Search Queries: Phone numbers, email addresses, and names you search
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent on the Service
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies and similar tracking technologies to enhance your experience

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Service
• Processing your lookup requests and delivering results
• Processing payments and managing subscriptions
• Sending transactional emails (reports ready, billing notifications)
• Improving and optimizing the Service
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Sources

DeepLooks aggregates information from various publicly available sources, including but not limited to:

• Public records and government databases
• Social media platforms (LinkedIn, Facebook, Instagram, Twitter/X)
• Professional networking sites
• Business registrations and corporate filings
• Third-party data providers (People Data Labs, and others)
• Publicly accessible websites and profiles

5. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Stripe: Payment processing
• Supabase: Database and hosting
• Clerk: Authentication and user management
• Resend: Transactional email delivery
• People Data Labs: Data enrichment

5.2 Legal Requirements

We may disclose information if required by law, subpoena, court order, or government request, or to protect our rights or the safety of others.

6. Your Rights and Choices

6.1 Access and Correction

You may access and update your account information through your dashboard.

6.2 Data Deletion

You may request deletion of your account and associated data by contacting support@deeplooks.com. Note that we may retain certain information as required by law or for legitimate business purposes.

6.3 Marketing Communications

You may opt out of marketing emails by clicking the unsubscribe link in any promotional email or by contacting us.

6.4 State-Specific Rights

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information (which we do not engage in).

European Residents (GDPR): You have rights to access, rectification, erasure, restriction, data portability, and objection to processing.

7. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Search history and results are retained for the duration of your subscription plus 90 days for operational purposes.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware that we have collected information from a child, we will delete it immediately.

10. International Users

The Service is operated from the United States. If you access the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States, which may have different data protection laws than your country.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: